Computer Care – How to Defrag Your Hard Drive

If you’ve had your computer for a while and it’s starting to act slow and sluggish, chances are that it’s time to defragment your hard drive. What happens is that the files become disorganised, literally “fragmented”, and that’s why they take so long to open. This fragmentation is normal – to a point. Beyond that [...]

ITIL 3 – Problem Management That Is Business Centered

IT infrastructure Library (ITIL) has been around since 1989. Since v2 was released at the beginning of the millennium, there has been a shift in the perspective with which IT is viewed. Adopting ITIL 2 has cut the total cost of ownership (TCO) for billion dollar corporations by up to 48% according to internet.com.While ITIL [...]